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Testimonials and reviews at Sandwell care services

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We often receive letters of thanks and praise for our care workers. Our customers like to let others know that we are doing a good job so they have let us share their words with you

Reviews at Sandwell care services
During the recent bad weather, deep snow and ice, I was very pleased with the service that Sandwell Care Services provided to my wife. No calls were missed, all calls were on time and the carers arrived cheerful and only too willing to help with any care needed. This shows to us the care and commitment of the carers, ans especially Pam, who managed four calls on the worst day of the bad weather. She was always cheerful and willing to help in any way she, and any of the others carers, could. Well done Sandwell Care. It means a lot to know that such dedication to providing a service allows service users to rest assured, knowing they will not be let down. Well done again, and a special thank you to Pam.
Yours faithfully Pat and Paul
We’re very happy with the care. This is all new for mom and she normally doesn’t take to having new faces in her flat but she’s happy with the new arrangement and you’ve won her over, not an easy task! It also takes a lot of pressure off us girls especially over Christmas period were so happy too.
Yours faithfully Dawn
I am very happy with the care I am receiving from Sandwell Care Services. All carers are good and each knows what my needs are. My care is centred around what I want during each call. Special mention is made about Sue, who is fully aware of my needs and has taken the lead in providing my care. She is willing to share her experience of me with her co-workers, especially Rashpal. This has lead to consistent care. Well done to all the carers who look after me
Yours faithfully Pat
Sandwell Care has been the best care that I have seen in my life. So professional, kind and helpful. Specially Ms Aman who took care of my wife is a kind and beautiful lady. Thank you. God bless.
Yours faithfully Mr H
My father was an end of life patient since the beginning of June. When he was discharged from hospital, the hospital arranged Sandwell Care Services to come and visit my father’s home four times a day to provide care.
I would like to take the time to thank Sandwell Care Services for the care my father received during his last stage of life.
I would also like to thank the two nurses who looked after him the last month.
Manjeet and her colleagues were invariable gentle and sensitive to his needs, calling the doctor/district nurse out when they were worried about him (often), we could not fault the caring approach. All members of our family were with my father during his last days, we could see that they did everything they could to keep him comfortable and pain free.
The carers were also very sympathetic to my father and very patient when it became difficult for him to eat or respond in the later stages.I would also like to mention that the carers also used to phone and check if he was ok, we are grateful for that.
I hope you will let all staff, nurses and carers know how grateful we are for making my father’s last days as comfortable as can be.
Yours Sincerely Akbor

Our News

Birmingham Children's Hospital Charity Star Appeal

Sandwell Care Services took part in a walk at snowdonia national park, In order to raise money for birmingham childrens hospital. We were thrilled to contribute £300 towards fund raising for the hospital.
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84 a High Street Smethwick B66 1AQ

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